Issue#2260: Blackberry - Testing without purchasing my own app

  • I have developed and published an app now on blackberry world. I wish to test the app on my blackberry. My email (blackberryID) is listed as one of the testers but when I open the app on my blackberry I am still asked to purchase. Wondering if anyone has an idea as to what is wrong.  Thanks!

    0 Answers

    Sorry, your answer is too short !

  • Issue#256299: Blackberry - issue with music app

    I am an ex RIM tech, I have worked first with BIS support and was promoted to BES before moving on to team lead so plz believe me that I tried all the standard fixes and searched all KB's as well as forums incl berry. I am now running OS and my passport model number is sqw100-1. The issue I am trying to fix is that the music app pops up all the time esp when I try to dial a phone number or when I am in the video app, I have no music or plan to ever use that feature. If I could get help disabling or even removing it completely I would be grateful as all my carrier support does is try to walk me thru a reload so they can dump the call without giving me a ticket so I can get real help from RIM, I also do not have a twitter account so that route is not an option for me

  • Issue#305556: Blackberry - APP fail testing. After launching your application, it's stuck on the splash screen

    Hello.I have an app developed with apache cordova. it works perfectly on my device and on the simulator, but when i send it for approval, the blackberry people tell me: "Dear BlackBerry World Vendor, Unfortunately Release '' from your product 'name app' has not passed testing and therefore cannot be approved for sale through BlackBerry World. After launching your application, it's stuck on the splash screen. Please fix the issue. Thank you for your understanding in this matter, Regards, The BlackBerry Worldâ„¢ Team"  does somebody know what is happening?

  • Issue#305557: Blackberry - APP not passed testing. After launching your application, it's stuck on the splash scre

    Hola he desarrollado mi app con apache cordova, en mi simulador y en dispositivo funciona sin problemas, pero cuando la mando a revision me dicen esto "Dear BlackBerry World Vendor, Unfortunately Release '' from your product 'name app' has not passed testing and therefore cannot be approved for sale through BlackBerry World. After launching your application, it's stuck on the splash screen. Please fix the issue. Thank you for your understanding in this matter, Regards, The BlackBerry Worldâ„¢ Team"  Alguien sabe por q

  • Issue#495092: Giffgaff - Issue with purchasing topup/goodybags via the app - 20 April 2016

      Service Status Purchasing top up through the giffgaff app  Showing as payment declined Purchasing goodybags through the giffgaff app  Showing as payment declined Purchasing top up or goodybags through the giffgaff website (regular and mobile)  Available Purchasing a phone through the giffgaff website (regular and mobile)  Available    Summary   We're currently investigating an issue where members are unable to make payments through the giffgaff app. This affects members trying to purchase top up credit and goodybags through the app. All payments are currently working through the main giffgaff site and also the mobile site.    Most Recent Update 17:11 - 20 Apr 2016     Afternoon all    We're currently investigating an issue with payments through the giffgaff app. If a member tries to purchase a goodybag or top up credit through the app, the payment will be declined

  • Issue#569581: Blackberry - Music issue with Google Play Music app and 2 other downloaded music apps

    I created several music playlists (music on SD card), first with the Google Play Music.  Anytime I shutdown/restart my phone or connect it to my laptop for file transfers, my playlists are erased. I downloaded a different music app (not sure on the name), created playlists - and the same issue occured when I shut down.  Also, with this new app I was able to set a custom ringtone but with the retart, it reverted back to a standard tone. I downloaded a different music app (again, don't rememer the name) - same issues with restart: empty playlists and standard ringtone. I went back to the Google Play Music app, recreated my playlists, but when I connected my Priv to my laptop to copy additional songs, my phone no longer recognized even the music on the SD card once I disconnected, until I restarted the phone.  Playlists gone again. I am now on Pi Music app. I created my playlists and set my ringtone.  I restarted last night due to the update and all

  • Issue#663816: Blackberry - App permission dialog issue

    The business application of my employer needs the user's persission to access device token and identifier to register with push notifications. On application startup (after downloading from store) the application usually asks the user for his/her permission like described here: App Permissions by BlackBerry by an occuring dialog. The first sentence in the dialog has this scheme:  <--name of the application--> by <--author--> would like to access and use: <.....> Unfortunately the author is a team member name of our enterprise instead of the enterprise name itself.  Q.: How can I change that? I already looked through our Vendor Portal account, but everywhere a name is needed our enterprise name was deposed. Any suggestions?

  • Issue#2249: Blackberry - App crashing on BlackBerry World

    My blackberry app is android runtime apk converted bar app. Even Android app also not developed using Android Studio, it is developed using Xamarin framework a crosplatform framework for iOS, Android & Windows. bar file is created using BlackBerry APK Packager. author.p12 & csk file is generated. App is working fine in our end, when we submit the app for review, its crashing on launch. We faced similar issue while for a wrapped apk file inorder to run in BES secure container. What could be the reason for app crash? Obviously our app is rejected due to this reason. Please someone help us.

  • Issue#2254: Blackberry - Lost password for bbidtoken.csk and need to update app on app world

    Hi Guys, I have taken over the development of an app which we have on the app world currently, its a hybrid (cordova) app which we then use Web Works to compile..  Problem is that there is no record of the password for the bbidtoken.csk which was used to sign the app in the first place and now that I need to update it, I cannot use a new token as the fingerprints do not match. Any suggestions please? 

  • Issue#2375: Blackberry World App

    Have a question and don't know where to specifically ask this question, but anyways;had an app with Christmas tones and Wallpapers, Christmas cards and New Years greetings, it was an update to the app tonight and then all of a sudden it's another app altogether.Called Ringtones Plus, which has zero christmas in it, I am just curious what in the world happened to my app,nothing said about it being changed or discontinued, very disappointed with it and I don't need an app with ringtones from Star Wars etc.?

  • Issue#2730: Blackberry - Set-up app won't stop

    Hello... I need help here. I just recently bought a Blackberry Classic. I am using it as a phone only. My Carrier is Rogers Wireless. I do not have internet/wifi access to this phone because that is what I chose when choosing a plan with Rogers.My question is: How do I remove or shut off the set-up app. I keep deleting the set-up prompt but it keeps returning and alerting me to continue set up.  I cannot continue because this phone cannot connect to internet/WIFI. Is there any way around this. I bought the phone outright. I love my phone except for this annoying set-up issue....Please help Your help is much appreciated

  • Issue#4934: Blackberry - App opens to a white screen

    Hi Guys, I have a cordova app which I have compiled across many platforms and did so successfully with BB10 - upon trying BB7, I can build the app perfectly fine.. I have whittled the error down to this line: TID:unable to execute in the app blackberry.web.widgetaad633f1fa933740c442c166748e5a6cpackage.Widg[email protected][email protected]|-1 Below is the full output file when launching the app: 0:03:02.296: AM: Starting IntegriSure0:03:02.343: AM: Started IntegriSure(275)0:03:02.343: AM: Foreground is set: IntegriSure(275)0:03:02.343: FocusHistory: Focus lost; App net_rim_bb_ribbon_app; Component NULL0:03:02.343: FocusHistory: Focus lost; App net_rim_bb_ribbon_app; Component net.rim.device.apps.internal.ribbon.launcher.ApplicationAreaGridField0:03:02.359: FocusHistory: Focus gained; App IntegriSure; Component GS(createSurface): Temporarily promoting window size0:03:02.

  • Issue#6184: Blackberry - Possible to stop OS from sending Play Signal to App with ownership of NowPlayingConnect

    Bit of a weird one, my Application uses the NowPlayingConnection, now if I pause the Playback in my App then make a phone call, do my buinsess then end the call the OS is telling the NowPlayingConnection to play without user interaction. For example, Playing Audio from App,Manually pauses Playback,Makes and ends Call,Playback is started without user touching the App or the Notifications Pane Not really sure how I could handle this, I thought about watching the call state but that would be a overkill and security concerned user nightmare.. Saw this in the docs:"With no audioManagerHandle specified, the now playing service will automatically call play() when no longer preempted. If an audioManagerHandle is specified, the now playing service will only call play() if the audio routing has not changed to a more public device while preempted." Not sure what to think of it, though

  • Issue#7294: why adobe is asking billing address for purchasing an app

    why adobe is asking billing address for purchasing an app

  • Issue#7463: Blackberry ID issue

    I have attempted to sort this too many times and support on Twitter... which I do use, keeps saying they do not understand. I have a blackberry Z10, when I first set up my ID the contact e-mail address was for the business I worked for. I have not worked for that business for 4 years. I keep being asked to verify my Black Berry ID, the e-mail address is no longer valid, I will not see a reply, I now have a warning saying if the next attempt is incorrect, I will be unable to use black berry ID for 15 minutes???? All I want to do is change my ID e-mail address How do I do it?

  • Issue#10507: Blackberry - Cleaning up Android app uninstall

    I have an Android app regularly ( and a new version. The update does not run in BB and possibly not on any BlackBerry Android runtime.

  • Issue#12442: Runtime issue with 64bit Unity game integration into iOS native app

    My company integrates Unity games into our native iOS app. Basically our iOS app would run the Unity code when a user decides to launch any of the games. With the past 32 bit of Unity and native iOS code, we were taking Unity generated Xcode project files, and compile them into a static lib for the native iOS app to use. Whenever the user chooses to launch any of the games, UnityAppController would be loaded, and ran. This worked well for us. But with the latest 64 bit builds, the same... Runtime issue with 64bit Unity game integration into iOS native app

  • Issue#14323: Blackberry - my PassPort issues continue... pressing app icons dont work

    Yesterday, I had an issue whereby I press on an app icon but nothing happens, any app. Even when opening up the Hub and tapping on anything, nothing. An once again, I had to reboot and all was fixed, seems BB10. Now same as BBOS, w.r.t rebooting to fix issues!

  • Issue#17569: Radio Control - Android HOTT Viewer App Issue

    Hi guys. Has anyone else experienced the issue of Rx and Tx Reciever signal data not being shown using the HOTT Viewer App on a Samsung Galaxy 3 ? Any ideas? Attachment 8646219 Attached Thumbnails Views: N/A

  • Issue#17624: TestStand 4.2 Continuous Testing issue - same Time reporting for every UUT

    hi,   i have this issue on my TestStand 4.2, everytime I do continuous testing (Execute >> Test UUTs), each UUT has the same Time in reporting. What I need is how to modify the process model in such a way each UUT should have different Time in reporting. Please see image below for reference.   thanks, val87  

  • Issue#18652: Blackberry - Swiping up to close an app moves position on list and page

    Was wondering if there is a solution or a fix to remedy this? Every time I close an app by swiping up my position on a webpage or on a chat or contact list or chat list etc scrolls up (i.e. down the page) with the swipe. So everytime I come back to it I have to scroll back to where I was kind of defeating the purpose for having apps on stand by for quick access. If it was couple of lines it could be okay but usually it's pages. A software update to fix this would be great!

  • Issue#18706: Blackberry - Procedure for submitting the app for review that needs a USB hardware for operations

    Hi Sorry if this is not the proper forum to post this query. Our company is developing a USB accessory device and corresponding app that can work with BB10 devices. Without hardware, the app will not be functional. To submit the app to blackberry world for review, how can we submit the hardware? Thanks in advance.

  • Issue#20906: Philips - youtube app live channel issue

    suddendly the live channel are not working anymore on youtube app , I get this message This video is not available for this device report this error Iv6F6D1e9jQxVwKd to help for solving the problem . So what happen ? would be nice get an answer by philips staff My tv is PUS 7809 with latest fw , my country is Italy

  • Issue#24063: Blackberry - Issue with

    Hello upgraded my Z10 to latest OS release and saw that in App Manger the option allow to install 3rd party apps is blocked? It states blocked by administrator? This is a personal phone from day one. Has anybody else seen this? On Passport SE from ShopBlackBerry purchased a month ago holding out to install this latest OS!

  • Issue#24281: How can i uninstall default app from Blackberry Z3?

     Hello, I have been Using Blackberry Z3 from one week. But there're some default app "i.e. tutorials, help, setup" which I can not uninstall. how can I uninstall those app? thanks

  • Issue#24283: developer testing mobile app

    developer testing mobile app

  • Issue#25392: Blackberry - Messenger Emoji Issue

    I am experiencing an issue where emoji are shown in the hub view but when you open the SMS message to view in greater detail or reply, then emoji are not recognized in Messenger.I have tried a few different text apps as well to see what happens and the same effect is seen.I have tried a few Web sites that show emoji and confirm what can be recognized by your phone and all emoji are recognized by my phone.Any suggestions. This is more annoying than functional...Regards...

  • Issue#28567: Blackberry - uninstall android app

    hihow can i uninstall android app from my device? i tapped on app and when show delete option i have deleted but this app icon deleted but not the file. i tried to open amazon apstore and go to my app then tap on device app and select uninstall  but it also wont help, the amazon app restart. i tried third party app to uninstall android app  but it also same. any why? as all deleted app consume my storage i need to delete them.regards sajib chowdhury

  • Issue#37148: Blackberry - APK's from amazon app store won't show up in app list after restoring back up

    So I've bought a new BlackBerry Classic after my previous one broke, and restored a back up. Everything works fine, except that I don't see the apps that I previously installed through the amazon app store. If I go to the amazon app store, it says that the apps I'm looking for are already installed. It gives the "open" option and I can actually start the apps. However the app opens in the current window of the amazon app store. If I minimize this window by swiping up, and open it again it reverts to the amazon app store (and I need to click "open" again). Needless to say, this is a very annoying way to start apps. Is there any way to remove the app so I can reinstall it again properly?

  • Issue#43620: Unity - App in debug mode, keystore set, still issue

    I'm a Unity developer but today I was going to publish my first app to the Google Playstore. My app runs fine on the testing device, I have set the keystore and not checked 'developement' withing the publish settings. However, every time I try to publish it and upload the app to the playstore, I get the error: 'App is in debug mode'. I've searched hours to find this issue, updated my JDK, Android SDK and such, but nothing changes. I'm using Unity3D 5.3.0f4. Does anyone has an idea what I'm... App in debug mode, keystore set, still issue